Privacy Policy
This policy explains how The Men's Room collects, uses, stores, and protects personal information when you use our website, request an appointment, or subscribe to updates. It is written for customers in the Philippines and is intended to comply with the Data Privacy Act of 2012 (Republic Act No. 10173).
Last updated: June 1, 2026
Who We Are
The Men's Room ("we," "us," or "our") operates this website and provides barbershop services in the Philippines. For purposes of the Data Privacy Act, we act as the personal information controller for the data described in this policy.
Business name:The Men's Room (Philippines)
Business address: [Registered Philippines business address — to be updated with your official registered address]
Privacy contact: support@themensroomph.net
Our Terms & Conditions govern use of this website and should be read together with this policy.
Personal Information We Collect
Depending on how you interact with us, we may collect:
- Booking requests: full name, mobile phone number, selected service, and your preferred appointment date and time.
- Newsletter subscription: email address. We do not require your name on the newsletter form; if you provide your name through another channel (for example, when booking), we may associate it with your contact details where relevant.
- Communications: information you send when you contact us by email or other channels.
- Technical information: IP address, browser type, device information, pages viewed, and similar data generated when you visit our website (including standard server and security logs from our hosting provider).
- Cookies and local storage: your cookie consent preference stored in your browser. We do not use optional analytics or advertising cookies unless you accept them through our cookie banner.
We collect only information that is reasonably necessary for the purposes described below. Please do not submit information you are not comfortable sharing for those purposes.
Why We Use Your Information
We process personal information for specific purposes and on lawful grounds recognized under Philippine law, including consent, contract, and legitimate interest:
- Appointment notifications (phone/SMS/call/messaging): we use your name and mobile number from booking requests to confirm, reschedule, or remind you about appointments and related operational messages. Legal basis: performance of a request you make and our legitimate interest in operating our booking process.
- Service-related notifications: we use your name, email address, and/or phone number (where provided) to send updates you have agreed to receive about our services. Legal basis: your consent (including through form checkboxes) and, where applicable, legitimate interest in communicating with existing customers.
- Improving our services: we may use your name, email, booking history, and feedback in aggregated or identifiable form to understand preferences, improve our website, services, and customer experience. Legal basis: legitimate interest, limited to improvement and not for sale of personal information.
- Website security and reliability: we use technical logs to protect the website, prevent abuse, and maintain availability. Legal basis: legitimate interest.
- Legal compliance: we may process information where required by applicable law, regulation, or valid government request.
We do not sell your personal information.
How We Contact You
If you submit a booking request and provide consent, we may contact you at the phone number you provide using SMS, phone calls, or messaging apps for appointment-related notifications such as confirmations, reminders, and schedule changes.
If you subscribe to our newsletter and provide consent, we may send emails about The Men's Room, including promotions and updates. You may unsubscribe at any time using the link in our emails or by contacting us.
Message frequency varies. Standard message and data rates from your carrier may apply for SMS or calls.
How to opt out: for marketing emails, use the unsubscribe link or email us; for appointment-related messages, contact us to update your preferences (note that we may still need to contact you about an active booking); where supported, you may reply STOP to promotional SMS. For all requests, email support@themensroomph.net.
How Long We Keep Information
We retain personal information only for as long as necessary for the purposes above, unless a longer period is required by law:
- Booking and appointment records: generally up to 24 months after your last visit or last interaction, unless needed longer for disputes, legal obligations, or legitimate business records.
- Marketing subscriptions: until you unsubscribe, plus a reasonable period to honor your request and maintain suppression lists.
- Technical logs: typically for a shorter period consistent with security and hosting practices.
When retention is no longer needed, we delete, anonymize, or securely dispose of information in line with our practices.
Who We Share Information With
We do not sell personal information. We may share limited information with trusted service providers who help us operate our website and communications, such as:
- Website hosting and infrastructure providers
- Email delivery services (for newsletter and notifications)
- SMS or messaging providers (for appointment-related messages)
- IT, security, or professional advisers bound by confidentiality
These parties may process data on our behalf and only for the purposes we authorize. We may also disclose information if required by Philippine law, court order, or lawful request by authorities.
Security
We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights Under The Data Privacy Act
Subject to applicable law and exceptions, you may have the right to:
- Be informed of how your personal information is processed
- Access personal information we hold about you
- Object to certain processing
- Request correction of inaccurate or incomplete information
- Suspend, withdraw, or order blocking of processing in certain cases
- Request erasure or blocking where processing is not authorized
- Data portability, where applicable and technically feasible
- Claim damages if you suffer harm due to inaccurate, incomplete, outdated, false, or unlawfully obtained personal information
To exercise these rights, email support@themensroomph.net with enough detail for us to verify your identity and locate your records. We will respond within a reasonable time as required by law.
Complaints To The National Privacy Commission
If you believe we have not handled your personal information appropriately, you may contact us first so we can try to resolve your concern. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph) if your concern is not resolved.
Children
Our website and services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.
International Transfers
Our website may be hosted or supported by service providers located outside the Philippines (for example, in the United States). Where personal information is transferred abroad, we take steps reasonably necessary to ensure appropriate safeguards consistent with Philippine data privacy requirements.
Changes To This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Material changes will be posted on this page. Continued use of the website after changes are posted may constitute notice of the updated policy where permitted by law.
Contact Us
For privacy questions, requests, or concerns, contact:
support@themensroomph.net